PRIVACY NOTICE
Honey Bunny, located in Privada Necaxa 5 La Paz, Puebla, Puebla, Mexico , is responsible for the personal data that you provide us. To fulfill the purposes of the treatment indicated in this Privacy Notice, it is necessary to collect and process the following categories of personal data: identification, location, contact, property, and/or financial.
Honey Bunny will process your personal data described above to carry out the following primary purposes:
• Identify and register you as a user of the website.
• Accredit and verify your identity in accordance with our internal procedures and guidelines.
• Register your purchases within the Honey Bunny website.
• Manage the delivery of the products you buy through the Honey Bunny website.
• Notify you about the current status of your order.
• Make the payment of the products that you wish to acquire.
• Generate the invoice requested by you, if required.
• Check the veracity and quality of the information provided by you.
• Contact you to follow up on any issue related to our products by physical or electronic means of communication, including the sending of communications through emails, telephone calls, messages, and other physical and/or electronic means of communication.
• Answer questions, complaints, comments, suggestions, clarifications, returns, and follow up on them.
If you consent, your data will be used to know your consumption habits to offer you products that may be of interest to you. We may contact you by various means in order to know your opinion about the service and/or send you our newsletter via email to hola@hbunny.shop. If you do not want your personal data to be processed for any or all purposes, you can communicate the above to the company email.
Honey Bunny processes your personal data based on your express consent, which you grant us when registering your account, purchasing any of our products, or registering for our newsletter. Honey Bunny may transfer your personal data, both to national and foreign entities, without requiring your consent, considering affiliated companies, subsidiaries, and/or controlling entities, national or foreign, that operate under the same internal policies regarding the protection of personal data; and competent authorities in the cases provided for by the applicable regulations.
For Mexico, you or your legal representative may exercise any of the rights of access, rectification, cancellation, or opposition (hereinafter "ARCO Rights"), as well as revoke your consent for the processing of your personal data by sending an email to our Privacy Officer, who will attend to you promptly. Our Privacy Officer will provide you with a "Request Form for the Exercise of the Rights of the Holders" so that you can exercise your right.
In order for our Privacy Officer to be able to follow up on your request, you or your legal representative must correctly prove your identity, for which it is necessary that you complete all the fields indicated in the Form and accompany it with a copy of any of the current official identifications that are noted in it. In the event that the information provided is erroneous or insufficient, or the corresponding accreditation documents are not attached, our Privacy Officer, within five (5) business days following receipt of the request, may require you to provide the elements or documents necessary to process it. You will have ten (10) business days to meet the request, counted from the day after you have received it. If no response is provided within said period, the corresponding request will be deemed not submitted. Our Privacy Officer will notify you of the determination adopted, within a maximum period of twenty (20) business days from the date the request was received, so that, if appropriate, make it effective within fifteen (15) business days after the response is communicated.
You can limit the use or disclosure of your personal data by sending your request to our Privacy Officer. The requirements to prove your identity, as well as the procedure to meet your request, will be governed by the same criteria indicated in the previous section. If your request is appropriate, you will be registered in the corresponding exclusion list.
Honey Bunny uses various technologies to improve the efficiency of its Website, including your experience when browsing the site. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use. This information allows us to identify you and save your personal preferences to provide you with a better browsing experience. You can at any time disable the use of this type of technology by following the procedures of the internet browser you use.
For Mexico, if you consider it necessary, you have the right to go to the National Institute of Transparency Access to Information and Protection of Personal Data (INAI) to assert the disagreement related to your right to the protection of personal data. Honey Bunny expressly reserves the right, in its sole discretion, to change, modify, add or delete parts of this Privacy Notice at any time. In such case, Honey Bunny will publish the modifications made to the Notice on the Website. This Privacy Notice corresponds to the version of March 2023.
Thank you for choosing Honey Bunny products. By using our NFC technology and Memory Bunny platform to upload images, videos, and texts, you agree to the following terms and conditions:
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Limitation of liability: Honey Bunny shall not be responsible for any damages, losses, or liabilities arising from the misuse of the product. Any sensitive or confidential information shared through NFC technology is the sole responsibility of the user. We reserve the right to remove any content that the company deems harmful.
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Intellectual property: Honey Bunny owns all intellectual property rights associated with NFC technology and any content generated by users on the platform.
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Privacy policy: Information shared through NFC technology will be handled in accordance with Honey Bunny's privacy policy. Users own the copyright to photos and videos uploaded through Honey Bunny's NFC technology. By uploading content, the user grants Honey Bunny a non-exclusive, irrevocable, perpetual, and royalty-free license to use, copy, modify, publish, and distribute the content through the platform and other media.
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Information collection: Honey Bunny may collect personally identifiable information (such as name, email address, mailing address, and phone number) and other non-personal information (such as browser information, IP address, and operating system) when users use NFC technology.
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Use of information: Honey Bunny may use the collected personal and non-personal information to provide NFC platform services, improve Honey Bunny products and services, personalize the user experience, and send direct marketing communications.
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Information disclosure: Honey Bunny will not share users' personal information with third parties without the express consent of the user, unless required by law to do so.
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Cookies: Honey Bunny uses cookies and similar technologies to collect information about the use of NFC technology and personalize the user experience.
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Security: Honey Bunny takes measures to protect users' personal information and prevent unauthorized access, use, or disclosure.
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Policy changes: Honey Bunny reserves the right to modify this privacy policy at any time. Changes will take effect immediately after publication on the NFC platform.
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By using Honey Bunny's NFC technology, you agree to all the terms and conditions set forth in this document.
If you have any questions or comments about our Privacy Notice or how we handle your personal data, please contact our Privacy Officer at hola@hbunny.shop.
STORE POLICY
a) Responsible for the service
The sale of products displayed on this website is conducted by Honey Bunny. You can contact us and be contacted through the following communication channels:
Email: hola@hbunny.shop
Website: https://hbunny.shop
Social networks: Facebook, Instagram.
If you have any questions about our services, you can contact us. If we receive your request outside of business hours, we will consider it submitted as of the following business day. If we need to contact you, we will use the email address that you provided.
b) Acceptance of terms and conditions
By using the website and/or registering as a user of the Honey Bunny page and/or making any purchase, you agree to these terms and conditions and authorize Honey Bunny to use your information for the purposes contemplated in our Privacy Notice available on the website. We recommend that you carefully read these terms and conditions and our Privacy Notice before using the website services, as they may be updated and/or modified by Honey Bunny at any time. If you do not agree with these terms and conditions, you must refrain from using the website and, consequently, from registering as a user and/or making any purchase.
c) Definitions
For the purposes of these terms and conditions, the following definitions will be used:
• Privacy Notice: The physical, electronic document, or any other format generated by Honey Bunny and made available to the person to whom the personal data corresponds, prior to the processing of their personal data.
• Products: The products and/or services that Honey Bunny users can purchase.
• LFPC: The Federal Consumer Protection Law.
• LFPDPPP: The Federal Law on Protection of Personal Data Held by Private Parties.
• Platform: The computer system implemented by Honey Bunny so that the user can purchase products.
• PROFECO: The Federal Attorney for Consumer Protection.
• Honey Bunny: Honey Bunny.
• Services: The provision of access to the website, which displays products marketed by Honey Bunny, and offers registered users the possibility of acquiring said products in accordance with the marketing specifications offered by Honey Bunny.
• Website: The site https://hbunny.shop.
• Terms and Conditions: Refers to these terms and conditions, which establish the form and substance that will govern the use of the website and the purchase and sale of the products marketed by Honey Bunny.
• Profile: The user's account to access the Honey Bunny website and purchase the products marketed by Honey Bunny.
• User: The person who visits the website or registers to receive the services and/or products offered by Honey Bunny.
d) Conditions of Use of the Website
By using the Honey Bunny Website, you acknowledge, under penalty of perjury, that you:
• Are of legal age
• Expressly accept these Terms and Conditions, which you have read and understood in their entirety
• Consent to the use of electronic media as a form of contracting
• Have full legal capacity to enter into contracts
• Provide true, complete, accurate, and current information
• Allow Honey Bunny to process your personal data in accordance with the terms established in the Privacy Notice for the Website
Honey Bunny reserves the right to cancel or restrict your User account if improper use is detected, including but not limited to the following cases:
• Accessing data not intended for the User or logging into a server or account to which the User is not authorized to access
• Attempting to obstruct any user, host, or network with the service, including, without limitation, through the sending of viruses to the Website, overloading, flooding, spam, mail bombing, or crashes
• Sending unsolicited mail, including promotions and/or advertising of products or services
• Attempting or carrying out fraudulent activities, including, without limitation, the falsification of identities or forms of payment.
e) Purchase of Products
The products sold by Honey Bunny are those displayed virtually on the Website at the time the User makes the purchase, as described and specified on the corresponding product page that appears on the Website. The User acknowledges that the images contained on the product page are for information purposes only and may not perfectly represent some characteristics of the Products, such as texture, color, brightness, dimensions, and/or materials. These characteristics are mentioned by way of example, but not by way of limitation, due to the visualization of the images on the Website. The prices of the products displayed on the Website include VAT and other taxes that may apply, regardless of the shipping costs that may or may not be generated. These amounts will be indicated to the User prior to placing their order, so that they can accept or reject the Products.
To make a purchase on the Honey Bunny Website, you must:
• Register as a User on the Honey Bunny Website
• Read these Terms and Conditions carefully
• Review and agree with the characteristics and price of the Products
• Provide Honey Bunny with the necessary data to collect the products requested by the User
• Provide Honey Bunny with the necessary data to send the products requested by the User
Honey Bunny will deliver to the User an invoice, receipt, or voucher that contains the specific data of the sale made, in accordance with applicable legal provisions. Honey Bunny products are made in Mexico.
F) Obligations of the User when Using the Website
To use the services of the Honey Bunny website, the user must comply with the following obligations:
Register on the website and provide accurate and up-to-date information. The user is responsible for updating their information as needed.
Choose a strong password that includes a combination of alphanumeric and uppercase characters, and keep it confidential.
Follow security measures such as antivirus software and firewalls to protect personal information.
Notify Honey Bunny if there is any abnormal situation related to the use of the user's profile.
Make proper and lawful use of the website.
Not infringe on any intellectual property rights on the website or on any other products marketed by Honey Bunny.
Use the website in accordance with the terms and conditions outlined here.
Not engage in any illegal conduct or action while using the website.
If the user fails to comply with any of the aforementioned obligations, Honey Bunny reserves the right to cancel the services and/or the user's account without prior notice.
G) Warranty
Honey Bunny products are guaranteed against manufacturing defects or malfunctions for 3 months from the date of purchase. Please note that the colors, textures, and size of the products may vary due to the quality of the screen on which the user views the webpage and the adjustments made by the materials providers. Honey Bunny is not responsible for any such variation. The warranty does not cover products that have been improperly used, modified, or lost, as determined by our workshops. Non-silver parts and pieces have limited warranty on their characteristics. Since the products are made of silver, they may naturally tarnish, stretch, and dent. We recommend that users do not wear the product while bathing, showering, swimming, sleeping, or working out, and avoid contact with body lotions, oils, and liquids. To clean the product, we recommend using a soft cloth and gentle rubbing. When not in use, jewelry should be neatly stored. Shipments are subject to the coverage of the parcel service chosen by Honey Bunny. WARNING: CHOKING HAZARD – Small parts. Not for children under 10 years old. This is not a toy.
h) Returns and Exchanges
If you are not satisfied with your online purchase, you can return the item within 5 calendar days of receiving it from the courier. After this period, we will not accept returns. To initiate a return, you must follow these steps:
Notify us by sending an email to hola@gmail.com with the following information: Full Name, Email, Shipping Address, Detailed reason for the return including photographs of the product, order number, and date of purchase. You must specify the reason for the return. We will send you a shipping guide and an authorization number, which you must write on the outside of the package.
The merchandise must not show any signs of use, it must have its security labels intact and be returned in the same box and packaging that you received it in.
You must send the return via courier. Once we receive the returned merchandise and verify that it is in perfect condition and that the return procedure was followed, we will proceed to make the refund. Refunds will be credited for the original amount paid, less shipping fees, and discounts, except in the case of an incorrect shipment. Refunds will be given as website store credit. Items purchased on sale cannot be returned.
i) Termination of the Legal Relationship with Honey Bunny
These Terms and Conditions will be applicable until the termination of the legal relationship arising from any of the following reasons:
When the user decides to unsubscribe their account from the website
When the user stops using their account
If any improper use of the site and the services offered is detected, Honey Bunny may cancel or restrict the user account in accordance with subsection d) of these Terms and Conditions.
The user acknowledges that these Terms and Conditions will be applicable at all times of the legal relationship to the use that the user makes of the platform.
j) User Rights
As a consumer, you have certain rights when using our Services, in accordance with the provisions of the Federal Consumer Protection Law and other applicable regulations. These include the right to know the identity and contact information of Honey Bunny to request clarifications or file claims, to receive complete, clear, and truthful information about the terms, conditions, costs, additional charges, forms of payment, and services and products offered by Honey Bunny, and to choose freely the hiring of our Services and Products. You have the right to services provided in conditions of quality and safety, and not to be discriminated against for reasons of sex, race, religion, economic condition, nationality, sexual orientation, disability, or any similar reason. You also have the right to be compensated or subsidized in appropriate cases, to have your personal data treated confidentially, and to go to PROFECO or any other competent body to defend your rights in Mexico.
k) Privacy and Data Protection
Honey Bunny collects personal information from Users only when they register on our Website and/or interact with its content. The confidentiality and protection of such information is essential for Honey Bunny, who will maintain adequate protection in accordance with the principles and obligations provided by the LFPDPPP and other applicable regulations. This is to ensure the security, integrity, and privacy of the information collected and treated on the Website. To know the general conditions to which the processing of your personal data is subject and to exercise the rights that the regulations provide, we advise you to consult our Privacy Notice published on the Website.
l) Intellectual Property
The content, information, and material that Honey Bunny makes available to users through this site, including the brands, logos, graphics, photographs, animations, videos, and texts that appear on the Website, are the intellectual property of Honey Bunny. These are protected by Mexican intellectual property laws and may not be partially or wholly reproduced or used or represented without the prior express written consent of Honey Bunny and/or its associated companies or representatives, under the threat of legal action. The modification, copying, reproduction, downloading, broadcasting, transmission, commercial exploitation, and/or distribution of any type of content, services, tools, site pages, computer codes, or other elements that make up Honey Bunny is prohibited. The Services, Products, and all related rights are and will remain the property of Honey Bunny. None of these Terms and Conditions nor your use of the Website transfers or grants you any rights in or in relation to the Services and/or Products, except in regards to the limited license previously granted, or to use or mention in any way the company names, logos, product and service names of Honey Bunny.
m) Regulations and Policies in Case of Dispute In the event of any dispute, both the User and Honey Bunny agree to be bound by the provisions of the LFPC and other regulations under the jurisdiction of PROFECO (for Mexico) to resolve any disputes between the Parties. Notwithstanding the foregoing, in the event of any disputes, differences, claims, or doubts arising from the interpretation, application, execution, compliance, resolution, termination of this agreement, as well as compensation for the resulting damages, the User and Honey Bunny expressly submit to the jurisdiction of the courts of Mexico City, waiving any other jurisdiction that may correspond to them by reason of their present or future address.
n) Nullity In the event that any clause of these Terms and Conditions is declared void, the other clauses will remain in force and will be interpreted in accordance with the will of the parties and the purpose of these Terms and Conditions. Honey Bunny shall not waive any of the rights and powers conferred in this document unless expressly acknowledged by Honey Bunny or prescribed by the corresponding action in each case.
o) Modification of the Terms and Conditions Honey Bunny reserves the right to update or modify these Terms and Conditions at any time. Therefore, we invite you to review these Terms and Conditions each time you use this website. Last Updated: March 2023.